Senior Software Engineer (Voice)

Job Description

Senior Software Engineer (Voice)
Conversational AI Start-Up
Hybrid – Redwood City, CA (Tue–Thu in-office)
$220k-$270k base + competitive equity + benefits

If building AI that actually runs communities sounds like your kind of challenge, keep reading.

We’ve been retained by a founder-led AI startup that’s redefining how community associations interact with residents. They’re fast-growing, ambitious, and reshaping an entire industry. Think blank canvas, cutting-edge conversational AI, and a platform already managing millions of doors across the U.S.

This is a high-impact hire where your work directly shapes the product, the stack, and the future of the company. You’ll be building production-grade voice AI systems, LLM-powered conversation flows, and integrations that bring AI agents to life for thousands of associations and residents.

What you’ll take on

• Architect, build, and deploy production-grade conversational AI systems across voice, SMS, and web chat.
• Develop and optimize NLP pipelines for intent classification and entity extraction.
• Integrate AI systems with telephony platforms and conversational frameworks.
• Build and optimize LLM-powered conversation flows using advanced prompt engineering.
• Establish monitoring, logging, and analytics to track conversation quality and system performance.
• Collaborate with founders and product leaders to define technical strategy and influence roadmap decisions.

What they’re looking for

• 5+ years experience in software engineering with production ML or conversational AI systems.
• Expertise in Python, TensorFlow, PyTorch, Dialogflow, Amazon Lex, Rasa, Botpress, or similar frameworks.
• Experience with telephony integration, cloud platforms, and back-end/front-end development.
• Comfortable explaining complex ideas to technical and non-technical audiences.
• Energetic, communicative, and thrives in fast-moving startup environments.
• Bonus: experience with LLMs, advanced prompt engineering or large-scale AI systems.

Why this is exciting

You won’t be inheriting a legacy codebase, you’ll be shaping the core of a platform that automates and optimizes entire community operations. Backed by unicorn-level investors ($1.25bn valuation), your work will have immediate, real-world impact: AI agents running autonomously 24/7, improving service quality, reducing labor costs, and scaling operations faster than ever before.

If you’re ready to build AI that runs entire communities and want to take a front-row seat in defining the future of community management, apply now!